Case Management

Drive Cases to Completion with Singularity Case Management

Singularity's Case Management radically reduces the complexity and accelerates the speed of case handling. It provides a single, consolidated view of all cases being managed by an organisation and automates the processes and activities required to drive cases to completion quickly and effectively.

Case Management Screen

Case Management - the management of the interactions between an individual and a company - although critical - is often an intensely manual, paper-driven process that is plagued by delay and poor visibility. Our Case Management solution ensures an efficient, productive experience for both staff and customers.

Singularity's Case Management enables case workers and administrators to easily manage the mixture of correspondence, structured and unstructured data, resources, KPIs, and processes that constitute case folders, ensuring an efficient, productive experience for both staff and customers.


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1. File description: Case Management White Paper [670.3KB]

File name: case-management-whitepaper.pdf